Terms and Conditions

VITO PROJECTS LTD

Last updated: March 2026

These Terms and Conditions govern the use of the website and services provided by VITO PROJECTS LTD. By using our website or purchasing our services, you agree to comply with these terms.

1. Company Information

VITO PROJECTS LTD

Company number: 16964033

UTR: 1500912854

Registered address:

Flat 44 Apt Parkview

Great West Road

Brentford

TW8 9GR

United Kingdom

Email: vitoprojectsltd@gmail.com

Phone: +44 7564 950066

Business activity: Painting services (43341)

2. Services

VITO PROJECTS LTD provides professional painting and decorating services for residential and commercial properties in London and surrounding areas.

Services may include but are not limited to:

• Interior painting

• Exterior painting

• Wallpaper installation

• Decorative finishes

• Surface preparation

• Painting of doors, skirting boards and woodwork

All services are subject to project requirements, availability and confirmation.

3. Quotes and Pricing

Prices displayed on the website represent typical price ranges based on standard project conditions.

The final cost of a project may depend on:

• the size of the property or room

• the condition of walls or surfaces

• the amount of preparation required

• the number of coats of paint required

• accessibility and working conditions

• materials used

In some cases we may request additional details or photos before confirming a final price.

Our goal is always to provide a fair and transparent estimate before work begins.

4. Booking and Deposits

To secure a booking and reserve a place in our schedule, a deposit payment is usually required.

Deposits allow us to:

• reserve your project date

• organise materials

• allocate staff

• prepare for the project

Unless otherwise agreed, work will only be scheduled once the deposit has been received.

The remaining balance is typically paid after work is completed, unless a staged payment plan is agreed.

5. Payment Methods

Payments may be made through our website using secure online payment systems.

We may use Stripe or other secure payment providers to process payments.

VITO PROJECTS LTD does not store full card details.

Depending on the project size, payment may be structured as:

• deposit payment

• staged payments during the project

• final payment upon completion

All payment details will be clearly communicated before work begins.

6. Project Preparation

Before work begins, clients may be asked to prepare the space by:

• removing fragile items

• clearing small furniture

• protecting personal belongings

• providing reasonable access to the working area

Our team will always aim to keep the workspace clean and organised during the project.

7. Project Duration

Project timelines depend on:

• the size of the job

• surface preparation required

• drying times between coats

• weather conditions (for exterior work)

We always aim to complete projects efficiently while maintaining high quality standards.

8. Changes to the Project

Sometimes clients request additional work during a project.

If extra services are requested after work has begun:

• the project scope may change

• additional costs may apply

• completion time may be extended

We always communicate any changes clearly before proceeding.

9. Cancellations and Rescheduling

We understand that plans can change.

If you need to cancel or reschedule a booking, please contact us as soon as possible.

Cancellation conditions may depend on how much notice is provided.

More than 7 days before the scheduled project date

• deposit may be fully refundable

• deposit may be transferred to a new booking date

3–7 days before the project

• deposit may be partially refundable

• deposit may be transferred to a new booking

Less than 48 hours before the project

• deposit may not be refundable

because preparation work, scheduling and material purchases may already have taken place

Each situation is reviewed individually and we always aim to be fair and understanding.

10. Refund Policy for Services

If a service has already started, refunds depend on the stage of work completed.

Possible outcomes include:

• partial refund if only a small portion of work has been completed

• adjustment of project scope if needed

• re-scheduling or corrections if there are concerns about results

Customer satisfaction is important to us and we always aim to resolve issues professionally.

11. Materials and Supplies

Materials may be provided by:

• VITO PROJECTS LTD

• the client

When we supply materials, we use professional products suitable for the specific surfaces and project requirements.

If clients supply their own materials, we cannot guarantee product performance or coverage.

12. Property Condition

While every effort is made to achieve high quality results, we cannot be responsible for issues caused by:

• structural problems

• moisture or damp

• hidden wall damage

• previous poor workmanship

If we identify potential issues before or during the project, we will inform the client.

13. Health and Safety

Safety is a priority for our team and our clients.

Clients must ensure that the work environment is reasonably safe and accessible.

If unsafe conditions are discovered, work may be paused until the issue is resolved.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact:

VITO PROJECTS LTD

Email: vitoprojectsltd@gmail.com

Phone: +44 7564 950066

Address:

Flat 44 Apt Parkview

Great West Road

Brentford

TW8 9GR

United Kingdom